OpenText Documentum Content Management
Ignite high-volume content with scalable document management software
Omdia Universe: Content Services Platforms, 24–25Read the report
Tired of content systems that limit innovation?
It’s time to rethink content. Content should scale seamlessly to drive future growth and adapt to a generation of users and innovators who demand personalized experiences and an AI content assistant that unlocks insights and modernization opportunities.
Why OpenText Documentum Content Management?
Built for extreme demands, it can handle billions of documents with trusted security, flexible cloud deployment options, and a seamless user experience activated by an AI content assistant that provides insights for faster, data-driven decisions.
- 80B+
documents under management
Confidently manage massive volumes of mission-critical documents with a unified, scalable repository. - 99.9%
uptime guaranteed
Fuel business continuity with a scalable, cloud-native platform, ensuring quick access to mission-critical content anytime, anywhere. - 50%
faster document search
Boost productivity with AI-powered search that delivers relevant documents in seconds, empowering teams to make compliant, informed decisions.
If we didn’t have an ECM system like OpenText Documentum CM, life would be much more difficult. We now store data in a central location and people can find exactly the information they need in a matter of seconds.
Read the customer story
As our OpenText Documentum Content Management solution has evolved and grown, it has become tightly integrated with other key business applications across SAP, Microsoft, Salesforce, and our quality management system.
Read the customer story
We are trusted custodians of our customers’ sensitive information, and thanks to the OpenText Documentum CM platform, we can ensure that our data is protected 24/7/365.
Read the customer story
By establishing streamlined, standardized, and efficient AIMS processes with OpenText solutions, we’ve achieved an average productivity improvement of 30%. In some departments, we’ve even seen productivity increase by up to 60%.
Read the customer story
In our experience, the main difference between [OpenText Documentum CM] and its competitors is that the [OpenText Documentum CM] platform scales very well. We put in millions and millions of documents every year, and we see no issues with performance.
Read the customer story
Use cases
Explore real-world document management software use case examples of customers who used OpenText Documentum Content Management to spur innovation and growth.
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Securely connect people and processes to the right information to ensure vital engineering and maintenance work can happen in a smooth and compliant way.
Learn how Air France maintains its fleet -
Improve data management and productivity for global users, providing secure, immediate document access and unique, everyday workflows designed to meet growing business needs today and in the future.
Learn how Linde scaled its productivity -
Fast-track social grant appeals and improve citizen service inquiries with quick, accurate processing, compliant records management, comprehensive audit trails, and metadata-based search.
Learn how claims management helps citizens -
Boost efficiency by automating processes, reducing silos, streamlining workflows, addressing country-specific requirements, and meeting global regulatory compliance with audit trails. Enable mobile access for rapid, secure content access globally, with custom workflows for local needs.
Learn how to enable content in life sciences -
Streamline document processing to save time, accelerate agent responses, and reduce costs. Leverage Salesforce to optimize B2B contract terms, boosting service quality and customer loyalty.
Learn how to optimize contract negotiations -
Unify compliant asset management across 20+ manufacturing facilities with integrated document workflows, file sharing, and version control to boost productivity. Drive sustainable growth, optimize plant operations, and support net-zero goals with the power of AI.
Learn about manufacturing asset operations
Key features
Rely on battle-tested document management software features, trusted by global leaders to handle tomorrow’s chaos today.
Scalable content management
Captures, indexes, organizes, stores, tracks, and archives documents securely in a repository built to meet corporate mandates and handle extreme demands, like importing 20 million objects per hour.
Discover content management
AI-powered workflow automation
Elevates business process management with AI-infused workflows, delivering actionable insights at each step for faster, smarter decision-making.
Discover AI workflow insights
AI content assistant
Brings the power of AI and LLMs to OpenText Documentum CM, putting chat-based conversational search, discovery, summarization, and translation right at employees’ fingertips.
Meet your AI content assistant
Records management and governance
Manages content with robust, fault-tolerant architecture, multi-language support, zero trust governance, encryption, records lifecycle control, retention policies, and unit-level policy management.
Explore information governance
Enterprise application integration
Integrates with leading applications, such as SAP®, Microsoft® 365, and Salesforce, bringing content and processes together to deliver information when and where it’s needed, improving decision-making and operational effectiveness.
Discover business integrations
Personalized, responsive UI
Drives user adoption and minimizes training with an intuitive user experience that enables remote workers to securely access, share, and interact with content and workflows from their chosen device.
Agile process automation
Combines traditional business process management with content to orchestrate who needs to take action and when, presenting relevant information in context for consistent, high-quality decisions.
Flexible developer toolkit
Extends and customizes the user experience so you can quickly integrate with line-of-business applications to rapidly meet evolving needs, exciting a new generation with a tailor-made experience.
Watch SDK innovation at workHow to buy
Explore simple, future-ready plans that provide scalable solutions for managing and integrating content across business processes.
| Swipe to see more | Express | Premium | Ultimate |
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Bridge information silos, improve processes, and strengthen governance.
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Intelligent viewing  | |||
| Information governance and security | |||
| Advanced records management | |||
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| Secure file sharing and collaboration | |||
Seamlessly connect content to enterprise applications.
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| SAP® S/4 HANA | |||
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| APIs | |||
Define, optimize, and automate repeatable business processes.
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| Workflow and automation | |||
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| Advanced worfklow | |||
| Document generation | |||
Simplify long-term data compliance and IT operations and accelerate migration to the cloud.
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Optimize data quality, accuracy, and insight for any organization.
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| Intelligent filing | |||
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Enhance your content services platform with industry and departmental solutions.
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Add On | |||
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Understand and action organizational knowledge with AI-powered content management solutions.
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| Off cloud | |||
| Private cloud | |||
| Managed service | |||
Integrations
Connect your content with these integrations.
SAP
Salesforce 
Microsoft 365 
AWS
Microsoft Azure
Google Cloud
Amexio
CAD-Capture
Shinydocs
REVA Solutions
Eccentex
BTM Software
fme
Image Access
Synapps Solutions
Muraai
Quellus
Reville
Lorenz Life Sciences GroupAccelerate the value of OpenText Documentum Content Management
Industry Extensions
Enhance your document management platform with industry solutions and integrations.
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Control documentation and automate workflows for plant operations and maintenance
Streamline engineering document management through the asset lifecycle to accelerate exchanges, collaboration, accessibility, and project completion
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Inspection-ready trial master files (TMFs)
Simplify clinical trial documentation with secure, quick access and automated quality checks to reduce risks. Seamlessly link submission-ready content across clinical, regulatory, and quality domains throughout the product lifecycle
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Submission readiness with controlled content
Enhance regulatory activities with ICH-compliant document controls, automated workflows, and secure archiving. Boost compliance, enable collaborative editing, and restrict access using metadata for pharmaceutical and medical device filings
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Ensure GxP-compliant content management in life sciences
Transform how organizations access, manage, and share regulated content in the life sciences industry
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Higher product quality in manufacturing processes
Ensure GMP compliance with controlled templates, automated text population, and secure printing. Streamline reviews and changes to boost efficiency, reduce errors, and enhance product quality
Add-ons
Maximize your investment in OpenText Documentum CM with powerful extensions.
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Reach new heights in productivity with a secure AI content assistant
Find business content faster and eliminate manual tasks with an AI-powered content assistant
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Inspection-ready trial master files (TMFs)
Simplify clinical trial documentation with secure, quick access and automated quality checks to reduce risks. Seamlessly link submission-ready content across clinical, regulatory, and quality domains throughout the product lifecycle
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Submission readiness with controlled content
Enhance regulatory activities with ICH-compliant document controls, automated workflows, and secure archiving. Boost compliance, enable collaborative editing, and restrict access using metadata for pharmaceutical and medical device filings
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Transform paper and digital content into actionable insights
Ensure accurate information is available when and where it is needed, using AI and machine learning to automate content processes and securely route information to the right users and systems
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Gain insights with knowledge discovery for any repository or format
Easily find and understand your unstructured data using AI and machine learning
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Higher product quality in manufacturing processes
Ensure GMP compliance with controlled templates, automated text population, and secure printing. Streamline reviews and changes to boost efficiency, reduce errors, and enhance product quality
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Simplify cloud migration with efficient application decommissioning
Reduce IT costs and accelerate the move to a modernized, cloud-based architecture with a scalable, economical, and compliant archiving solution
Integrations
Integrate the systems you use every day with your enterprise content management tools.
Deployment
OpenText offers deployment choice and flexibility for OpenText Documentum CM.
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Your cloud, your control
OpenText Private Cloud
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Get AI ready with OpenText Thrust APIs
OpenText Aviator Thrust
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Free up resources, optimize performance, and rapidly address issues
OpenText Off Cloud Managed Services
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
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Search OpenText's Partner directory
Find a Partner
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Explore OpenText's Partner solutions catalog
Application Marketplace
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Industry-leading organizations that enhance OpenText products and solutions
Strategic Partners
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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OpenText Documentum Content Management Learning Paths
Train your business users and subject matter experts to use the product to make business processes more efficient in the context of their organization and functional role
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OpenText Documentum Content Management for Life Sciences Learning Paths
Train your Life Sciences business users and subject matter experts to use the product to make business processes more efficient in the context of their organization and functional role
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OpenText Documentum Content Management for Engineering Learning Paths
Ensure your OpenText users, content, and systems are setup with the right access to keep users in the flow of their work
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
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A private group designed to give customers, partners, and employees a safe place to learn, share, or submit questions about OpenText Documentum CM
OpenText Documentum CM LinkedIn user group
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Explore ideas, join discussions, and network
OpenText Documentum CM forum
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
Certifications
Ensure your enterprise content management software meets global compliance standards to secure data, manage records, and protect content in regulated environments.
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Manage patient and clinical records in line with HIPAA regulations using secure access, audit trails, and compliant storage
HIPAA
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Confirm electronic records and signatures are secure, reliable, and legally equivalent to paper records as determined by the FDA
21 CFR Part 11
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Benefit from certified security practices that align with ISO 27001 and SOC 2 standards for data confidentiality, integrity, and availability
ISO and SOC 2 compliance
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Store and manage financial data securely with support for Payment Card Industry Data Security Standard (PCI DSS) requirements
PCI DSS
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Meet quality standards and ensure products are traceable through their development and manufacturing lifecycle as determined by the FDA and EMA
GxP
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Guarantee enterprise content adheres to GDPR privacy regulations with strong access controls, auditability, and lifecycle management
GDPR
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Comply with U.S. Department of Defense standards for managing official records, including classification, retention, and disposition
DoD 5015.2
